Política de devoluciones
We now offer exchanges and returns exclusively within Europe.
🚫IMPORTANT: Please ensure it is tried on with undergarments, and the tag remains attached.
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Padded Underwear: Can be returned or exchanged as long as it has only been tried on over your own underwear and the original tag is still attached.
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Return Window: Returns are accepted within 30 days of delivery.
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Return Shipping Costs: Customers are responsible for the cost of return shipping.
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Restocking Fee: A 10% restocking fee may apply.
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Final Sale & Non-Returnable Items:
The following items cannot be returned or exchanged:-
Socks
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Sports bras
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Free items from promotions (e.g., Buy 4, Get 1 Free)
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Items marked as “final sale”
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Refunds
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Refunds apply to the product value only.
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Shipping costs are non-refundable, including orders placed with free shipping.
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Shipping costs deducted from refunds:
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€7 for standard deliveries within Europe
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Other shipping methods (e.g., economic, express): actual shipping rate applies
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For further details or assistance, feel free to contact us!