Política de devoluciones

We now offer exchanges and returns exclusively within Europe.

🚫IMPORTANT: Please ensure it is tried on with undergarments, and the tag remains attached.

  • Padded Underwear: Can be returned or exchanged as long as it has only been tried on over your own underwear and the original tag is still attached.

  • Return Window: Returns are accepted within 30 days of delivery.

  • Return Shipping Costs: Customers are responsible for the cost of return shipping.

  • Restocking Fee: A 10% restocking fee may apply.

  • Final Sale & Non-Returnable Items:
    The following items cannot be returned or exchanged:

    • Socks

    • Sports bras

    • Free items from promotions (e.g., Buy 4, Get 1 Free)

    • Items marked as “final sale”

Refunds

  • Refunds apply to the product value only.

  • Shipping costs are non-refundable, including orders placed with free shipping.

  • Shipping costs deducted from refunds:

    • €7 for standard deliveries within Europe

    • Other shipping methods (e.g., economic, express): actual shipping rate applies

For further details or assistance, feel free to contact us!